Last Updated: May 2026
At NeuralSnooze, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neuralsnooze.com or make a purchase. Please read this policy carefully.
1. Information We Collect
Personal Information: When you make a purchase or contact us, we may collect the following personal information:
- Name
- Email address
- Billing address
- Payment information (processed securely by our payment processors – we do not store full credit card numbers)
- Order history
Automatically Collected Information: When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device type and operating system
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To deliver your digital downloads
- To send order confirmations and updates
- To respond to your customer support inquiries
- To improve our website and product offerings
- To comply with legal and regulatory obligations
- To detect and prevent fraud or unauthorized transactions
We do NOT sell, rent, or trade your personal information to third parties.
3. Payment Processing
All payments are processed through secure third-party payment processors (Lemon Squeezy). These processors have their own privacy policies regarding the handling of your payment information. We recommend reviewing their policies. We do not store or have access to your full credit card or payment details.
4. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files placed on your device that help us:
- Remember items in your shopping cart
- Understand how you interact with our website
- Improve website functionality and performance
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website, including the shopping cart and checkout process.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for all data transmitted through our website
- Secure third-party payment processing
- Regular security updates and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. Order information is retained for our business records. You may request deletion of your personal data at any time by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party services you interact with.
8. Children’s Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to the processing of your personal data
To exercise any of these rights, contact us at [email protected].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: neuralsnooze.com